Last Updated: 2025
At Fazeelat, customer satisfaction is our priority.
We provide authentic Islamic products, including Dua stickers, Ramadan dua items, attor (perfume), and other spiritual essentials. Please read our refund and return policy carefully.
1️⃣ Refund Eligibility
You may request a refund if:
The product is damaged, defective, or incorrect upon delivery
The order received does not match the product description
Refund requests must be made within 5 days of delivery.
2️⃣ Return Procedure
To initiate a return:
Contact our support via email: info@fazeelat.com or phone: +8801852516111
Provide your order number and reason for return
Pack the product securely in its original packaging
Ship the product back to us (return shipping charges apply unless the product is damaged or incorrect)
3️⃣ Refund Process
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days
Refunds will be issued via the original payment method
Partial refunds may apply for items not in original condition, damaged, or missing parts
4️⃣ Non-Refundable Items
Used or opened attor (perfume)
Customized or personalized products
Products damaged due to customer negligence
5️⃣ Exchange Policy
Exchange is only available if the product is defective or damaged
Contact us within 7 days to arrange an exchange
6️⃣ Contact Us
For any questions regarding refunds or returns, please contact:
Fazeelat
📧 Email: info@fazeelat.com
📞 Phone: +8801852516111
📍 Bangladesh
Fazeelat — Authentic Islamic products with trust and care.
Latest Offers
Blogs
About Us